WORK FOR HUMANMADE

TAKE AN ACTIVE ROLE IN SUPPORTING our community

Humanmade is always looking to build and grow our diverse team. Join us in our mission and inquire about current opportunities below.

Please send us a cover letter and your resume (PDF) to hiring@humanmade.org. Be sure to include the position title(s) you are applying for in the email subject.

 

ABOUT HUMANMADE

Humanmade is a non-profit community-based training, manufacturing, and prototyping studio on a mission to democratize access to the tools of innovation to individuals from all walks of life.   Humanmade is the first of its kind, with an explicit mission around both training and inclusion in the maker movement. In addition to fostering a growing maker community, Humanmade strives to open doors and provide access to our studio by developing programs around workforce development and STEAM, among many more.  Humanmade, with the support of key partnerships, helps to bridge the gap between simply learning a skill to building upon and applying those skills towards a sustainable career.

 

Don’t see your dream job listed?

Humanmade will continue to grow which means we will be adding more roles in the future. Feel free to send us an email with your desired role and your qualifications and we will get in touch with you when the right opportunity comes up!

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Programs & Training Manager

workforce development programs, STEAM curriculum, and fee-based training manager
email: hiring@humanmade.org

Humanmade is looking for a Programs & Training Manager. The Programs & Training Manager has ownership of our workforce development courses, STEAM learning programs and fee-based training classes with the support and guidance of the Director team.


ROLE AND RESPONSIBILITIES OVERVIEW

Leadership and Management

  • Recruit instructors and program developers

  • Manage curriculum and curriculum development for workforce programs, STEAM and fee-based training sessions and workshops

  • Lead and direct instructor morale

  • Ensure all curriculum is being executed safely, effectively and to Humanmade standards

  • Engage in a deep understanding of each course and all equipment; with the ability to lead guidance of the majority of Humanmade training and workshop offerings in lieu of an available instructor for last minute fill-ins

  • Audit all training and workshops regularly

Curriculum Experience, Engagement, and Promotion

  • Track both instructor and student experience, collect feedback and incorporate back into curriculum offerings to continuously improve upon current flow

  • Create and execute promotional plans, marketing strategies and new offerings to grow the Programs and Training department

Financial Goals and Budgets

  • Review financial documents and strategize pathways to fulfill Program and Training department revenue goals, recognize and close gaps

  • Adhere to department budgets

Scheduling

  • Work with leadership team to build staff schedules and manage staff time related to instructing

  • Post monthly Program and Training course schedules

  • Reserve all equipment and block off the space necessary for courses to prevent double bookings

  • Track and verify instructor time, course vacancies and student needs

  • Prepare backup scenarios for unforeseen scenarios (such as equipment failure, instructor or student no-show, missing course materials etc.)

Course Materials

  • Manage, track and order class materials to ensure there is ample on-hand stock

  • Manage any course consumables that need to be prepared in advance by staff

  • Adhere to department and course-specific budgets

Social Media and Marketing Promotion

  • Work closely with the events and/or marketing team to create social media and marketing posts to boost Program and Training offerings visibility

  • Talk with community groups such as schools, trade schools, libraries etc. to build brand recognition and to create opportunities for Humanmade to grow

  • Participate in local events with the Humanmade leadership team

REQUIREMENTS:

Prior experience in management, interviewing/hiring, customer service, complex scheduling, social media marketing, training and/or budgeting is preferred

Have the physical, visual, and auditory ability to perform the essential functions of the job

Be able to lift up to 30 pounds in order to perform the essential functions of the job

Able to work in a fast paced, ever-changing environment

A passion for the maker movement, creating positive social and community impact and being a part of a diverse team

Special consideration given to those whose household income falls within the 80% AMI bracket


Please note this job post is not necessarily a complete list of all essential responsibilities, skills, tasks, or requirements associated with this position. This is intended to be an accurate reflection of the position posted, Humanmade reserves the right to modify or change the essential functions of the job based on business necessity.


Facilities Manager

facility and project specialist manager
email: hiring@humanmade.org

Humanmade is looking for a Facilities Manager. The Facilities Manager is responsible for maintaining the facility and equipment, creating and implementing growth and improvement plans for their department, and managing the Project Specialist team.

ROLE AND RESPONSIBILITIES OVERVIEW

Leadership and Management of Project Specialists

  • Recruit, interview and hire talent

  • Lead, manage and supervise Project Specialists

  • Schedule staff and manage any volunteers working in the facilities department, working with fellow leadership team members for any individuals who may have crossover duties

  • Train staff on equipment, safety protocols, and daily duties

  • Lead and direct staff morale, ensure all staff are actively engaging with community members

Facility and Equipment Maintenance

  • Maintain a clean, safe and organized shop

  • Responsible for all repairs to equipment

  • Create, schedule and perform preventative equipment maintenance duties

  • Order, receive and catalog facility shipments and maintain inventory

  • Obtain extensive knowledge of all shop protocols and equipment; proactive in continuing to seek out and learn new machines/techniques

Community Member Interactions

  • Interact daily with community members, actively walking shop areas to engage with individuals on their projects and goals

  • Manage tours and tour schedule

  • Cultivate a tooling checkout system

  • Maintain secured community member storage

  • Participate in local events with the Humanmade leadership team

Support Training Curriculum

  • Support the Programs and Training Manager in maintaining curriculum and consumables

  • Ensure all curriculum is being executed safely, effectively and to Humanmade standards

  • Engage in a deep understanding of each course and all equipment; with the ability to lead the majority of Humanmade training and workshop offerings in lieu of an available instructor for last minute fill-ins

  • Audit all training and workshops regularly

  • Support Project Specialists training to instruct courses

  • Manage, track and order class materials to ensure there is ample on-hand stock

  • Manage any course consumables that need to be prepared in advance by staff

Financial Goals and Budgets

  • Review financial documents and strategize pathways to reach shop revenue goals, recognize and close gaps

  • Adhere to department budgets

REQUIREMENTS:

Prior experience in management, equipment maintenance, customer service, interviewing/hiring, training and/or budgeting is preferred

Have the physical, visual, and auditory ability to perform the essential functions of the job

Be able to lift up to 30 pounds in order to perform the essential functions of the job

Able to work in a fast-paced, ever-changing environment

A passion for the maker movement, creating positive social and community impact and being a part of a diverse team

Special consideration is given to those whose household income falls within the 80% AMI bracket


Please note this job post is not necessarily a complete list of all essential responsibilities, skills, tasks, or requirements associated with this position. This is intended to be an accurate reflection of the position posted, Humanmade reserves the right to modify or change the essential functions of the job based on business necessity.


Member Services Expert

front desk customer service
email: hiring@humanmade.org

Humanmade is looking for a Member Services Expert to join our front desk member services team.  A Member Services Expert is the central point person for all member relations, ensuring our community members receive the highest level of support and knowledge.  Responsible for daily tasks and paperwork, customer facing support and communications (in person, over the phone and via email), as well as internal communications.

Tasks include, but are not limited to greeting individuals as they enter the shop, payment processing, creating equipment reservations, data entry, pre/post class support, assisting in enforcing our policies, and daily paperwork - all performed with exceptional customer service, a high level of professionalism and a comprehensive understanding of our customer service policies.

REQUIREMENTS:

Prior customer service experience is not necessary, but is preferred

Excellent communication skills

Positive and engaging attitude

Time management skills

Able to work in a fast paced, ever changing environment

A passion for the maker movement, creating positive social and community impact and being a part of a diverse team

Special consideration given to those whose household income falls within the 80% AMI bracket


Please note this job post is not necessarily a complete list of all essential responsibilities, skills, tasks, or requirements associated with this position. This is intended to be an accurate reflection of the position posted, Humanmade reserves the right to modify or change the essential functions of the job based on business necessity.


Project Specialist

member project support, instructor and facilities technician
email: hiring@humanmade.org

Humanmade is looking for a Project Specialist to join our facilities team.  A Project Specialist provides the creative and technical support throughout all phases of our community members’ projects, constantly moving through the shop to check in on machines and interacting with our members.  Project Specialists are also our instructors, utilizing their expert knowledge of machines, software and/or techniques to teach and inspire our community.

Project Specialists are masters at operating, troubleshooting and maintaining equipment, all while responsible for ensuring safety standards are met.  Depending on level and area of expertise, time will be scheduled to support both the shop floor and classes - though last minute changes are to be expected in this role.  A high level of attention to community members is necessary to support and guide them, encouraging their education and projects to their full potential.Tasks include, but are not limited to performing daily public tours of the facility, paperwork, enforcing Humanmade policies and safety regulations, overall shop and machine maintenance/cleanliness, teaching classes, and assisting community members with their projects - all performed with exceptional customer service and a high level of professionalism, comprehensive knowledge and enthusiasm for our community.

REQUIREMENTS:

Advanced manufacturing, rapid prototyping and/or maker market experience necessary

Ability to lift 50 lbs.

Prior teaching experience is a plus

Excellent communication skills

Positive and engaging attitude

Time management skills

Able to work in a fast paced, ever changing environment

A passion for the maker movement, creating positive social and community impact and being a part of a diverse team

Special consideration given to those whose household income falls within the 80% AMI bracket


Please note this job post is not necessarily a complete list of all essential responsibilities, skills, tasks, or requirements associated with this position. This is intended to be an accurate reflection of the position posted, Humanmade reserves the right to modify or change the essential functions of the job based on business necessity.


Shop Keep

facilities janitor
email: hiring@humanmade.org

Humanmade is looking for a Shop Keep to join our facilities team.  A Shop Keep provides daily cleaning of our facilities and common areas which includes sweeping, wiping down equipment and work surfaces, removing rubbish (at times this may include heavy loads, liquid loads and oversized items) and ensuring all safety standards are met.  Occasional deep cleaning projects may be tasked on an as-needed basis. Overall cleanliness, order, and safety is a Shop Keep’s daily focus all while assisting in enforcing Humanmade policies and safety regulations.

Tasks include, but are not limited to daily shift reports and cleaning, including multiple sweeps through the common areas, active shop zones and restrooms per day.  Cleaning may include sweeping, mopping, dusting, vacuuming etc. Shop Keeps are expected to complete all tasks assigned by their supervisor, but also take the initiative to spot areas of concern and perform the necessary steps to resolve the situation.  Tasks must be performed in accordance with all federal, state and county guidelines.

REQUIREMENTS:

Prior janitorial experience is not necessary, but is a plus

Able to lift 50 lbs.

Excellent communication skills

Positive and engaging attitude

Time management skills

Able to work in a fast paced, ever changing environment

A passion for the maker movement, creating positive social and community impact and being a part of a diverse team

Special consideration given to those whose household income falls within the 80% AMI bracket


Please note this job post is not necessarily a complete list of all essential responsibilities, skills, tasks, or requirements associated with this position. This is intended to be an accurate reflection of the position posted, Humanmade reserves the right to modify or change the essential functions of the job based on business necessity.